Being a leader, manager and optometrist is not easy, and getting an objective view of how you are going in the boss department is harder still. Make sure you work hard on being a good boss. It’s one of the keys to practice success.

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We all learned in optometry school (if not before then) that the prototypical neuron has an electrical charge difference across the cell membrane of approximately -65 to -70 mV. This is called the ‘resting potential’ because it is what exists when the cell is not firing and just ‘sitting there’ at rest.

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How does the postural system know what to do? Are we consciously thinking about posture every time we move?

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The way we communicate with others is vital to ensuring we get the best outcomes for our patients. But often we neglect the attempts of others to give us information.

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“What is it that a four year old child who can read can do that a nine year old who can’t read can’t do?”

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"If rats are given a shot of adrenaline immediately after learning something, they show an enhanced memory of the learning situation."

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Selecting frames for a practice is one of the most important decisions we make.
How many people are involved in the buying decision?

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Since my business partner is a fellow of the American Academy of Optometry, their journal comes to our office monthly. While I do not find most of their articles helpful or applicable to my practice, I recently found one that absolutely does.

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In any business you need the essential things to be right - your product and your people - but in a service business like an optometry practice, and particularly a behavioural optometry practice, this need is even greater.

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Do you get the best from your staff? Most practices do not actively manage employee performance and most staff have only a basic understanding of the standards required of them by their employer.

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I work to travel, and have become an 'Africa tragic', often visiting the dark continent several times a year as a keen wildlife photographer.

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In our practices leadership has never been more important. Leadership is about coping with change. Leadership has become more important because change has become more prevalent. More change demands more leadership. A few months ago we looked at 10 things a good boss should know. Here are 10 Survival Tips for Effective Leadership.

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“If you think education is expensive, try ignorance”. Derek Bok, Educator and Lawyer (pres. of Harvard Univ. 1971-1990).

What is the difference between your practice and the one down the street?

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Break Even Points are really important numbers to know and will help you to achieve your practice objectives and manage the practice effectively.

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Succession is really about ensuring you get maximum value for your practice when you decide it is time to move on (or something unexpected happens).

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Staff are a key asset in your practice. You must make sure that you attract the best, and they have the best chance to give you the results you are looking for.

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One of the most important things any practice team can do is to monitor their performance, work out what is happening, and make accurate and informed decisions about how to make things better.

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Our business world has changed. So what do we need to do to survive?

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Have you ever wondered what you should pay for a particular product or service? The truth is most of your patients do not have any reasonable or rational basis for establishing what they should be paying for a particular frame or lens.

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by  ACBO's resident bon vivant Mark Overton.

I have always been a fan of a particular hill in the Yarra Valley. Not because it’s especially beautiful in any visual way, but when the stars align, the wines made from the vineyards there are the best in the valley and possibly in Australia.

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